Shangri-La Sydney
Was Gäste sagen
Location, cleanliness and comfort
Micheal
April 2025
We would love to thank the beautiful young receptionist who was working on Saturday the 8th of March 4:30 pm who looked after us. We were upgraded for no other reason other than her incredible capacity to show kindness to two very humble people. We are nurses and never dreamed of ever staying in a room like that - it literally took our breaths away and made our eyes leak with overwhelming gratitude. She has no idea the impact she has had on creating a memory that will last forever for us, and we were so incredible blessed and grateful she was on that day. We wanted to buy her some flowers to show our enormous thank you, but I wasn't wearing my glasses at the time and and didn't get her name But we will remember her and the experience she gave us. She is a true gift to your organisation and words are just not enough to express our heartfelt thanks David & Katherine
David
März 2025
the staff on arrival were exceptional - falling over themselves to help - insisting on taking our luggage - delivering to our room. Organising a taxi - running out to the taxi to assist out of the car and take whatever baggage we may have been carrying - asking if we needed anything.
Kris
August 2024
Room was amazing, bed very comfortable and large. Views from the bar were fabulous.
Claire
März 2025
Location at The rocks was fantastic, easy walking distance to the opera house, ferry’s and many attractions (but it did involve a lot of steps so probably not great if you’re not too mobile). I had a massive room over looking Darling Harbour with access to the Horizin Club lounge. This provided drinks, breakfast, afternoon tea and cakes and canapés in the evening. I didn’t use this as much as I could have as I was busy with other plans. Swimming pool was good, pretty empty in the evenings. Staff couldn’t do enough for you, polite and really helpful. The concierge was very helpful with travel planning to get around the city. Room service added a $10 service charge which I think is pretty standard Altitude restaurant - really good food with an amazing view of the opera house and harbour bridge. Bonus of having a good view of the fireworks which went off in the harbour every night at the end of the outdoor production of Guys and Dolls.
Fiona
April 2025
The view from our room was spectacular. Staff were very attentive and happy to help.
Tracey
Dezember 2024
Everything was great. The location is so good and the bar on the top floor is stunning. The staff were very helpful.
Devodog
Juni 2024
Hotel was lovely and room excellent. Club facilities were very nice but good choice particularly of fruit was a little limited. The location is difficult for elderly people like us as it requires a very uphill walk from Circular Quay to access the hotel.This makes it difficult for us to contemplate a further stay despite the hotels excellent facilities .
Calum
März 2025
Great view and ammenities with a high standard of cleanliness. The Pillows were way too soft. Just one pillow alone was as if I want even using a pillow at all, and using two pillows to support your neck and head during sleep was just not enough and was super uncomfortable, all the cushion want out to the sides making it irritating during sleep. The bedding in general just felt cheap. Only a Duvet and no bed sheet to sleep under, it just felt super cheap and not entirely worth the price
Dylan
April 2025
Nice hotel, nice views, large rooms, friendly staff, location very well situated
Sam
August 2023
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